GuestCentric Support PageGuestCentric Support Page

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SETUP AREA

SETUP AREA - HOME

  1. How can I login to the platform?
  2. How can I contact the Support Team?

Booking Engine

  1. How can I create my room inventory?
  2. How can I setup max occupancy?
  3. How can I create my room types?
  4. How can I edit my room types?
  5. How can I deactivate a room?
  6. How can I translate the room descriptions?
  7. How can I change a room occupancy?
  8. How can I define a room type with pricing per occupancy basis?
  9. How can I add pictures to my rooms and/or promotions?
  10. How can I set independent open/ stop sales between Rooms and Promotions ?
  11. What is new on the booking engine?
  12. How can I sort offers on my booking engine / website?
  13. How can I restrict the results shown on my booking engine?
  14. How can I configure the values for the booking engine?
  15. How can I configure the filters for the booking engine?
  16. How can I preview my Booking Engine?
  17. How can I create a new external booking engine?
  18. How can I get the codes to insert my Booking Engine?
  19. How to develop a custom hotel booking engine URL?
  20. How can I add or remove offers from my booking engine and/or website?
  21. How can I insert the booking bar to my website?
  22. How can I hide the room availability warning on my booking engine?
  23. How can I enable my guests to either Edit or Cancel a reservation?
  24. How can I add new custom fields on my booking engine?
  25. How can I set a default country on the booking engine?

  

Content for website and channels

  1. How can I setup my property overview description?
  2. Where can I update the name of my property?
  3. How can I edit Location and Maps?
  4. How can I setup google maps to appear in my website?
  5. How can I change the date format of my booking engine?
  6. How can I upload images and PDF to the media manager?
  7. How can I delete pictures and PDFs from the media manager?
  8. How can I setup / change my contacts details?
  9. How can I set more languages?
  10. How can I change my website default language?
  11. How can I insert Points of Interest on my location map?

  

Marketing

  1. Social Marketing Accounts
  2. How to convert your visitors into direct bookings?
  3. How can I activate my Shopping Activation?
  4. How can I set Google Tag Manager?
  5. How can I set Individual Tags?
  6. How can I set the Google credentials to track my website ?
  7. How can I update my reservations email?
  8. How can I activate/deactivate my email templates?
  9. How can I edit the Reservation's Emails (Email Templates)?
  10. How can I edit my HTML Email Templates design?
  11. How can I translate my email templates?
  12. How can I get email notifications in several email accounts?

  

Distribution

  1. Channel Management - Process Overview
  2. General Remarks for RDX Setup
  3. SETUP AREA - Channel Manager
  4. REVENUE AREA - Channel Manager
  5. RESERVATIONS AREA - Channel Manager
  6. PMS CONNECTIONS
  7. PAYMENT GATEWAYS
  8. META CHANNELS

  


SETUP AREA - PAYMENTS

Payment Methods

  1. How can I set the payment methods for my property?
  2. How can I set wire transfers as a payment method?
  3. How can I request my credit card's password hint?
  4. How can I change my credit card's password?
  5. How can I collect my guest's credit card's security code?
  6. How can I view my guest's credit card security code?
  7. How can I create my cancellation and guarantee policy?
  8. How can I edit a cancellation and guarantee policy?
  9. How can I translate my cancellation policies?
  10. How can I assign a new cancellation policy to my room types?
  11. How can I create my deposit rules?

  

Rates

  1. How to setup my currency?
  2. How can I setup my taxes?
  3. How can I define additional fees?
  4. How can I set my minimum selling price?
  5. What is the "Best Available Rate" seal?

  


SETUP AREA - ADMNISTRATION

Setup

  1. How can I setup my hotel policies?
  2. How can I set my children ages policy?
  3. How can I define my release days to cut off online bookings?
  4. How can I add cookies warning message?
  5. How can I setup my hotel services?
  6. How can I setup my meetings/events?
  7. How can I change my "Unavailability message"?

  

System

  1. How can I get the contacts of my website in my email address?
  2. How can I setup new Roles for my hotel users ?
  3. How can I create a new User?
  4. How can I delete a User?
  5. How can I deactivate a User?
  6. How can I set back-end in Portuguese or Spanish?
  7. How can I define my low availability alert?

  

Webmaster

  1. How can I update my URL link on the CMS?

  


SETUP AREA - SYSTEM

  1. How can I change my own user's password?
  2. How can I see the Terms & Conditions of Guestcentric?