Channel Manager

SETUP AREA

1. What do I need to do to sign up for Booking.com connection?

2. What do I need to do to sign up for Expedia connection?

3. What do I need to do to sign up for Airbnb connection?

4. How can I define a specific sell limit for OTA's?

5. How can I increase/decrease my rates for specific channels?

6. My rooms got disabled on the channel manager, why?

REVENUE AREA

1. How can I link promotions to be sold on my other OTA channels?

2. I've just created a new offer and its not available on the channel, why?

3. I was updating my revenue calendar and received a publishing error, why?

4. The values (rates/availability) on my PMS do not match with guestcentric revenue calendar, why?

RESERVATION AREA

1. Reservation Handling

2. A channel reservation didnt drop into guestcentric, why?

3. A reservation status is showing up 'with warnings', why?

4. A reservation dropped when I was already fully booked, why?

5. A reservation dropped when I had already stopped sales, why?

6. I received one channel reservation, but on guestcentric it shows as a multiple reservation, why?

7. I received a reservation with a fake email guest details, why?

8. A reservation modification is showing up as a UNREAD reservation, why?

9. I have just enabled the channel manager, but I cant find my channel reservations on guestcentric, why?

10. How do I know if a reservation was delivered to my PMS correctly?

11. How can I check the commission amounts for OTA reservations?

PMS CONNECTIONS

1. How can I activate a PMS integration?

2. What do I need to set a PMS Integration?

How do I know if a reservation was delivered to my PMS correctly?

PAYMENT GATEWAYS

1. How can I request a Payment Gateway integration?

2. How can I activate a Payment Gateway Integration?

META CHANNELS

1. How can I activate TripConnect?

2. How can I activate Tripadvisor Review Express?