Setup

SETUP AREA - HOME

1. How can I login to the platform?
2. How can I recover my user's password?
3. How can I contact the Support Team?
4. GDPR

Booking Engine

1. How can I setup the room inventory and occupancy?
2. How can I manage my room types?
3. How can I set independent open/ stop sales between Rooms and Promotions?
4. How can I sort offers on my booking engine / website?
5. How can I restrict the results shown on my booking engine?
6. How can I configure the filters for the booking engine?
7. How can I preview my Booking Engine?
8. How can I create a new external booking engine?
9. How can I get the codes to insert my Booking Engine?
10. How to develop a custom hotel booking engine URL?
11. How can I add or remove offers from my booking engine and/or website?
12. How can I hide the room availability warning on my booking engine?
13. How can I enable my guests to either Edit or Cancel a reservation?
14. How can I add new custom fields on my booking engine?
15. How can I set a default country on the booking engine? 

Content for website and channels

1. How can I setup my property overview description?
2. How can I manage Location and Maps?
3. How can I change the date format of my booking engine?
4. How can I manage images and PDF on the Media Manager?
5. How can I setup / change my contacts details?
6. How can I setup my website language options?  

Marketing

1. Social Marketing Accounts
2. How to convert your visitors into direct bookings?
3. How can I activate my Shopping Activation?
4. How can I set Google Tag Manager?
5. How can I set Individual Tags?
6. How can I set the Google credentials to track my website?
7. Google Search Console
8. How can I edit the Email Templates?
9. How can I edit my HTML Email Templates design?
10. How can I translate my email templates?
11. How can I get automated emails in several email accounts? 

Distribution

1. Channel Management - Process Overview
2. General Remarks for RDX Setup
3. SETUP AREA - Channel Manager
4. REVENUE AREA - Channel Manager
5. RESERVATIONS AREA - Channel Manager
6. PMS CONNECTIONS
7. PAYMENT GATEWAYS
8. META CHANNELS

SETUP - PAYMENTS

Payment Methods

1. How can I set the payment methods for my property?
2. How can I set wire transfers as a payment method?
3. How can I request my credit card's password hint?
4. How can I change my credit card's password?
5. How to setup Security Code for Credit Card transactions?
6. How can I manage cancellation and guarantee policies?
7. How can I translate my cancellation policies?
8. How can I assign a new cancellation policy to my room types?

Rates

1. How to setup my currency?
2. How can I setup my taxes?
3. How can I define additional fees?
4. How can I set my minimum selling price?
5. What is the "Best Available Rate" seal?

SETUP - ADMNISTRATION

Setup

1. How can I setup my hotel policies?
2. How can I set my children ages policy?
3. How can I define my release days to cut off online bookings?
4. How can I add cookies warning message?
5. How can I setup my hotel services?
6. How can I setup my meetings/events?
7. How can I change my "Unavailability message"?

System

1. How can I set up different emails for different hotel notifications?
2. How can I setup new Roles for my hotel users ?
3. How can I manage my property users?
4. How can I set back-end in Portuguese or Spanish?
5. How can I define my low availability alert?

SETUP - SYSTEM

1. How can I change my own user's password?
2. How can I see the Terms & Conditions of Guestcentric?