How can I assign a new cancellation policy to my room types?
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STEP 1: First you need to go to SETUP > PAYMENTS > CANCELLATIONS AND GUARANTEE.
STEP 2: Click on the option ASSIGN OFFERS in order to connect the new rule you have created with the specific room types.
STEP 3: Select the new policy you have created from the drop down list and assign it to the relevant offers (room types or promotions)
STEP 4: Click on SAVE and make sure you assigned the rooms by receiving the following message:
If you go now to each room type individually you will be able to see the new rule assigned there.
To learn more about creating and editing a new room type click here and here
When inactivating or deleting a cancellation policy:
- Inactive/ Delete cancellation policy that has active offers assigned
Message will warn the hotelier that active offers are attached to the policy
- Inactive/ Delete cancellation policy that has inactive offers assigned
New message will warn the hotelier that inactive offers will be assign to default policy
It is not possible to delete or inactivate a default cancellation policy. When trying to do so, the hotelier is asked to set a new default policy in order to inactive or delete that one.