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CHANNEL MANAGER

SETUP AREA - HOME

SETUP AREA

  1. What do I need to do to sign up for Booking.com connection?

  2. What do I need to do to sign up for Expedia connection?

  3. How can I activate a channel on Guestcentric extranet?

  4. How can I increase/decrease my rates for specific channels?

  5. How can I define specific allocation for Booking.com & Expedia?

  6. My rooms got disabled on the channel manager, why?

REVENUE AREA

  1. How can I link promotions to be sold on my other OTA channels?

  2. I've just created a new offer and its not available on the channel, why?

  3. I was updating my revenue calendar and received a publishing error, why?

  4. The values (rates/availability) on my PMS do not match with guestcentric revenue calendar, why?

RESERVATION AREA

  1. Reservation Handling

  2. A channel reservation didnt drop into guestcentric, why?

  3. A reservation status is showing up 'with warnings', why?

  4. A reservation dropped with incorrect rates, why?

  5. A reservation dropped when I was already fully booked, why?

  6. A reservation dropped when I had already stopped sales, why?

  7. I received one channel reservation, but on guestcentric it shows as a multiple reservation, why?

  8. I received a reservation with a fake email guest details, why?

  9. A reservation modification is showing up as a UNREAD reservation, why?

  10. I have just enabled the channel manager, but I cant find my channel reservations on guestcentric, why?

PMS CONNECTIONS

  1. How can I activate a PMS integration?

  2. What do I need to set a PMS Integration?

PAYMENT GATEWAYS

  1. How can I request a Payment Gateway integration?

  2. How can I activate a Payment Gateway Integration?

META CHANNELS

  1. How can I activate Tripconnect?