Reservation Audit Trail

The Guestcentric "Audit Reservation" tool is a helpful resource when troubleshooting reservation delivery. 

Please note: This tool was installed the week of September 14th. This means all reservations done prior to this time will not have this resource available. Please contact: Support@Guestcentric.com is you need help reviewing a reservation prior to this date. 

First: Locate the reservation under the "Reservations" tab and open it 

Next: Click the "Audit" tool to view the history of the reservation 

Then: You will see a "+" available to review the communication of data for each action

Lastly: "Copy XML" is available to save and share the log data with Channel Managers, Property Management Systems, or teammates to review.