What do I need to do to sign up for Booking.com connector?

STEP 1: First you need to contact your Account Manager in Booking.com, requesting the commercial assessment of the XML integration.

Please provide booking.com with the following information when asking to switch your account:

Provider name: GuestCentric
Provider company: GuestCentric
Provider ID: 102 

STEP 2: If the request is approved, the hotel will receive the Hotel-XML-Agreement directly from the Account Manager.

STEP 3: Please fax a duly filled out agreement to your Booking.com Account Manager. This contract will be added to Booking.com system.

Make sure you select the relevant option: Rates & Availability and Reservation Delivery

NOTE: Booking.com XML Team will now internally validate the hotel settings with the respective Account Manager.

STEP 4: After your Account Manager validates your settings, Booking.com will contact Guestcentric to notify us that everything is set for us to connect and requesting our OK to proceed (time availability).

STEP 5: Guestcentric checks the settings and sends an OK message to Booking.com.

STEP 6: Booking.com switches and communicates the credentials to Guestcentric.

STEP 7: Guestcentric activates Booking.com services using the credentials received above.

STEP 8: Guestcentric together with the hotel will now need to map the rooms types between Guestcentric platform and Booking.com system.

For more details on this please click here.

This step has to be performed immediatly after STEP 7, so all intervenients (Hotel & Guestcentric) should be coordinated accordingly.

ATTENTION:

• Booking.com will clear rates & availabilities during the switch process in order to create the passwords, therefore the last step should be performed within the next few hours to avoid to leave the hotel as non-bookable for too long.

• Make sure you have at least 1 year of rates & availability loaded in Guestcentric platform.