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How can I recover my user's password?

HOME > SETUP AREA > How can I recover my user's password?

 

STEP 1: First you need to go to the Guestcentric login page.

Link: https://login-emea01.guestcentric.net  

  

STEP 2: Select below the option "forgot your password?".  

  

STEP 3: On the next screen, insert your user's email and click on GET NEW PASSWORD button.

 

  

Step 4: An email will be sent to your inbox

Example: 

  

Step 5: You can now set your new password


ATTENTION:

  • Guestcentric does not hold passwords, therefore your old password will not be recovered. Instead, a new temporary password will now be sent to this email account.
  • On your first login after receiving the new temporary password, you will be asked to define your new personal password. You cannot keep using the temporary password sent to your email.