---
title: "What is the difference between my guests and contacts?"
url: https://guestcentric-help.guestcentric.net/en/what-difference-guests.html
language: en
is_homepage: false
hotel: GuestCentric Support Page
city: Alges
country: Portugal
phone: "+351 21 036-0906"
email: support@guestcentric.com
---

# GuestCentric Support Page

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# What is the difference between my guests and contacts?

 
| HOME > CONTACTS AREA > What is the difference between my guests and contacts? |
| --- |
  
## CONTACTS:

 
- The **CONTACTS** tab is populated with all the contacts you receive all contacts made through your website via forms ( Contacts/ Phone/ Newsletter)

- These contacts can have several types, according to the selection done on the contact form:

   
- Inside the **CONTACTS** tab you will see a list of the contacts you have received and each one with have the relevant contact type assigned.

   
- You can export all these contacts to an excel sheet so you can handle them according to your purposes.

For this, you just need to click on the relevant option on the top right area

   
- You can manage your contacts just by following the steps described [**here**](https://help.guestcentric.com/how-can-i-manage-my-conta.html).

 
## GUESTS:

 
- On the left navigation menu, when you select sellect **ALL GUEST**S you will be able to access a list of all the guests that have already booked/stayed at your hotel.

- This list can also be exported to excel as described above

- In case you wish to consult details regarding a specific guest, please follow the steps described**[here](https://help.guestcentric.com/)** .

- You can also rate a guest just by applying the settings explained [**here**](https://help.guestcentric.com/).

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**UNITED STATES**
**San Diego**
 7752 Fay Ave, Suite L
 La Jolla, San Diego, CA 92037
 T. +1 (858) 900 2400

**New York**
 104 West 40th Street, Suite 400
 New York, NY 10018
 T. +1 (858) 900 2400

**PORTUGAL**
**Lisbon**
 Avenida Jose Gomes Ferreira 9
 Miraflores 1495-139 Lisboa
 T. (+351) 21 036 0906

---

## GuestCentric Support Page

**Address:** Avenida Jose Gomes Ferreira 9 Miraflores, Alges, 1495-139, Portugal

**Phone:** +351 21 036-0906

**Email:** [support@guestcentric.com](mailto:support@guestcentric.com)
