--- title: Setup url: https://guestcentric-help.guestcentric.net/en/setup-areahtml language: en is_homepage: false hotel: GuestCentric Support Page city: Alges country: Portugal phone: "+351 21 036-0906" email: support@guestcentric.com --- # GuestCentric Support Page menutoggle [Attend Guestcentric Webinar](mailto:support@guestcentric.com?subject=Attend Guestcentric Webinar) # Setup | HOME > SETUP AREA | | --- | ## SETUP AREA - HOME 1. [How can I login to the platform?](https://help.guestcentric.com/how-can-i-login.html) 2. [How can I recover my user's password?](https://help.guestcentric.com/how-can-i-recover-my-user-s-password.html) 3. [How can I contact the Support Team?](https://help.guestcentric.com/how-can-i-contact-the-support-team) 4. [GDPR](https://help.guestcentric.com/gdpr) ### Booking Engine 1. [How can I setup the room inventory and occupancy?](https://help.guestcentric.com/how-can-i-setup-the-room-inventory-and-occupancy) 2. [How can I manage my room types?](https://help.guestcentric.com/how-can-i-manage-my-room-types) 3. [How can I set independent open/ stop sales between Rooms and Promotions?](https://help.guestcentric.com/how-can-i-set-independent-open-stop-sales-between-rooms-and-promotions-) 4. [How can I sort offers on my booking engine / website?](https://help.guestcentric.com/how-can-i-sort-offers-on-my-booking-engine-website.html) 5. [How can I restrict the results shown on my booking engine?](https://help.guestcentric.com/how-can-i-restrict-the-results-shown-on-my-booking-engine) 6. [How can I configure the filters for the booking engine?](https://help.guestcentric.com/how-can-i-configure-the-filters-from-the-booking-engine) 7. [How can I preview my Booking Engine?](https://help.guestcentric.com/how-can-i-preview-my-booking-engine) 8. [How can I create a new external booking engine?](https://help.guestcentric.com/how-can-i-create-a-new-external-booking-engine.html) 9. [How can I get the codes to insert my Booking Engine?](https://help.guestcentric.com/how-can-i-get-the-codes.html) 10. [How to develop a custom hotel booking engine URL?](https://help.guestcentric.com/how-to-develop-a-custom-hotel-booking-engine-url) 11. [How can I add or remove offers from my booking engine and/or website?](https://help.guestcentric.com/how-can-i-remove-offers-from-my-booking-engine-and-or-website.html) 12. [How can I hide the room availability warning on my booking engine?](https://help.guestcentric.com/how-can-i-hide-the-room-availability-warning-on-my-booking-engine.html) 13. [How can I enable my guests to either Edit or Cancel a reservation?](https://help.guestcentric.com/how-can-i-enable-my-guests-to-either-edit-or-cancel-a-reservation) 14. [How can I add new custom fields on my booking engine?](https://help.guestcentric.com/how-can-i-add-new-custom-fields-on-my-booking-engine) 15. [How can I set a default country on the booking engine?](https://help.guestcentric.com/how-can-i-set-a-default-country-on-the-booking-engine) ### Content for website and channels 1. [How can I setup my property overview description?](https://help.guestcentric.com/how-can-i-setup-my-proper.html) 2. [How can I manage Location and Maps?](https://help.guestcentric.com/how-can-i-manage-my-location-and-maps) 3. [How can I change the date format of my booking engine?](https://help.guestcentric.com/how-can-i-change-the-date-format-of-my-booking-engine.html) 4. [How can I manage images and PDF on the Media Manager?](https://help.guestcentric.com/how-can-i-manage-images-and-pdf-on-the-media-manager) 5. [How can I setup / change my contacts details?](https://help.guestcentric.com/how-can-i-setup-change-my-contact-details.html) 6. [How can I setup my website language options?](https://help.guestcentric.com/how-can-i-setup-my-website-language-options) ### Marketing 1. [Social Marketing Accounts](https://help.guestcentric.com/social-media-area.html) 2. [How to convert your visitors into direct bookings?](https://help.guestcentric.com/how-to-convert-your-visitors-into-direct-bookings) 3. [How can I activate my Shopping Activation?](https://help.guestcentric.com/how-can-i-activate-my-shopping-activation) 4. [How can I set Google Tag Manager?](https://help.guestcentric.com/how-can-i-set-google-tag-manager) 5. [How can I set Individual Tags?](https://help.guestcentric.com/how-can-i-set-individual-tags) 6. [How can I set the Google credentials to track my website?](https://help.guestcentric.com/how-can-i-set-the-google-credentials-to-track-my-website) 7. [Google Search Console](https://help.guestcentric.com/google-search-console) 8. [How can I edit the Email Templates?](https://help.guestcentric.com/how-can-i-edit-the-email-templates) 9. [How can I edit my HTML Email Templates design?](https://help.guestcentric.com/how-can-i-edit-my-html-email-templates-design.html) 10. [How can I translate my email templates?](https://help.guestcentric.com/how-translate-email-templ.html) 11. [How can I get automated emails in several email accounts?](https://help.guestcentric.com/how-can-i-get-automated-emails-in-several-email-accountshtml) ### Distribution 1. [Channel Management - Process Overview](https://help.guestcentric.com/channel-management-process-overviewhtml) 2. [General Remarks for RDX Setup](https://help.guestcentric.com/) 3. [SETUP AREA - Channel Manager](https://help.guestcentric.com/channel-manager) 4. [REVENUE AREA - Channel Manager](https://help.guestcentric.com/channel-manager) 5. [RESERVATIONS AREA - Channel Manager](https://help.guestcentric.com/channel-manager) 6. [PMS CONNECTIONS](https://help.guestcentric.com/channel-manager) 7. [PAYMENT GATEWAYS](https://help.guestcentric.com/channel-manager) 8. [META CHANNELS](https://help.guestcentric.com/channel-manager) --- ## SETUP - PAYMENTS ### Payment Methods 1. [How can I set the payment methods for my property?](https://help.guestcentric.com/how-can-i-set-the-payment-methods-for-my-property) 2. [How can I set wire transfers as a payment method?](https://help.guestcentric.com/how-can-i-set-wire-transfers-as-a-payment-method.html) 3. [How can I request my credit card's password hint?](https://help.guestcentric.com/how-can-i-request-my-cred.html) 4. [How can I change my credit card's password?](https://help.guestcentric.com/how-can-i-change-my-credi.html) 5. [How to setup Security Code for Credit Card transactions?](https://help.guestcentric.com/how-to-setup-security-code-for-credit-card-transactions) 6. [How can I manage cancellation and guarantee policies?](https://help.guestcentric.com/how-can-i-manage-cancellation-and-guarantee-policies) 7. [How can I translate my cancellation policies?](https://help.guestcentric.com/how-translate-cancellatio.html) 8. [How can I assign a new cancellation policy to my room types?](https://help.guestcentric.com/how-can-i-assign-a-canc.html) ### Rates 1. [How to setup my currency?](https://help.guestcentric.com/how-to-setup-my-currency.html) 2. [How can I setup my taxes?](https://help.guestcentric.com/how-can-i-setup-my-taxes.html) 3. [How can I define additional fees?](https://help.guestcentric.com/how-can-i-define-additional-fees.html) 4. [How can I set my minimum selling price?](https://help.guestcentric.com/how-can-i-set-my-minimum-selling-price.html) 5. [What is the "Best Available Rate" seal?](https://help.guestcentric.com/what-is-the-best-available-rate-seal) ## SETUP - ADMNISTRATION ### Setup 1. [How can I setup my hotel policies?](https://help.guestcentric.com/how-can-i-setup-my-hotel-policies.html) 2. [How can I set my children ages policy?](https://help.guestcentric.com/how-can-i-set-my-children-ages-policy.html) 3. [How can I define my release days to cut off online bookings?](https://help.guestcentric.com/how-can-i-define-my-release-days-to-cut-off-bookings.html) 4. [How can I add cookies warning message?](https://help.guestcentric.com/how-can-i-add-cookies-warning-message) 5. [How can I setup my hotel services?](https://help.guestcentric.com/how-can-i-setup-my-services-webpage.html) 6. [How can I setup my meetings/events?](https://help.guestcentric.com/how-can-i-setup-my-meetings-events-webpage.html) 7. [How can I change my "Unavailability message"?](https://help.guestcentric.com/how-can-i-change-my-unavailability-message.html) ### System 1. [How can I set up different emails for different hotel notifications?](https://help.guestcentric.com/how-different-emails-notificationshtml) 2. [How can I setup new Roles for my hotel users ?](https://help.guestcentric.com/how-can-i-setup-new-roles-for-my-hotel-users-) 3. [How can I manage my property users?](https://help.guestcentric.com/how-can-i-manage-my-property-users) 4. [How can I set back-end in Portuguese or Spanish?](https://help.guestcentric.com/how-can-i-set-back-end-in-portuguese-or-spanish) 5. [How can I define my low availability alert?](https://help.guestcentric.com/how-can-i-define-my-low-availability-alert.html) --- ## SETUP - SYSTEM 1. [How can I change my own user's password?](https://help.guestcentric.com/how-can-i-change-my-own-user-s-password.html) 2. [How can I see the Terms & Conditions of Guestcentric?](https://help.guestcentric.com/how-can-i-see-the-terms.html) - [Self Service Portal](http://support.guestcentric.com) - [Accounting - Billing Information](https://www.guestcentric.com/payment-methods) - [Contact Us](https://www.guestcentric.com/contact-us) - [Log-In](https://login-emea01.guestcentric.net) [Guestcentric](//www.guestcentric.com/) - [About us](//www.guestcentric.com/about-us/) - [Blog](//www.guestcentric.com/blog/) - [Billing Information](//www.guestcentric.com/billing-information/) - [Terms of use](//www.guestcentric.com/terms-of-use/) - [Newsletter Sign Up](//www.guestcentric.com/contact-us/newsletter-signup/) **UNITED STATES** **San Diego** 7752 Fay Ave, Suite L La Jolla, San Diego, CA 92037 T. +1 (858) 900 2400 **New York** 104 West 40th Street, Suite 400 New York, NY 10018 T. +1 (858) 900 2400 **PORTUGAL** **Lisbon** Avenida Jose Gomes Ferreira 9 Miraflores 1495-139 Lisboa T. (+351) 21 036 0906 --- ## GuestCentric Support Page **Address:** Avenida Jose Gomes Ferreira 9 Miraflores, Alges, 1495-139, Portugal **Phone:** +351 21 036-0906 **Email:** [support@guestcentric.com](mailto:support@guestcentric.com)