--- title: "How to re-import channel reservations?" description: "re-import, channels, reservations, reimport, import" keywords: "re-import, channels, reservations, reimport, import" url: https://guestcentric-help.guestcentric.net/en/how-to-re-import-channel-reservationshtml language: en is_homepage: false hotel: GuestCentric Support Page city: Alges country: Portugal phone: "+351 21 036-0906" email: support@guestcentric.com --- # GuestCentric Support Page menutoggle [Attend Guestcentric Webinar](mailto:support@guestcentric.com?subject=Attend Guestcentric Webinar) # How to re-import channel reservations? | HOME > RESERVATIONS AREA >How to re-import channel reservations? | | --- | | HOME > RESERVATIONS AREA >How to re-import channel reservations? | This feature gives the opportunity to re-import any missing channel reservations from Booking and Expedia channels. As long as you have at least one these channels active, an action button will be displayed on the Reservation tab. **What is the criteria to reimport?** The last 25 channel reservations from last 2 weeks will be shown. **What data will be displayed from those reservations?** A list will be displayed with: - Channel reservation code; - Check-in date; - Check-out date; - Guest name. **So I only have reservations that have failed?** No, all reservations will be listed, either they were correctly imported or not. **How does this work?** Imagine that you, while checking your Booking extranet notice that you have reservations that were not imported, instead of contacting our support team you can simply click Re-import and select the reservation by its channel code. **What will happen?** If the reservation is valid (is not for a room with no rates or for a wrongly done mapping) the reservation will be re-imported. **ATTENTION:** Bear in mind that for example, if the reservation is cancelled **only** on Guestcentric side, if by mistake it is reimported it will arrive as not cancelled. - [Self Service Portal](http://support.guestcentric.com) - [Accounting - Billing Information](https://www.guestcentric.com/payment-methods) - [Contact Us](https://www.guestcentric.com/contact-us) - [Log-In](https://login-emea01.guestcentric.net) [Guestcentric](//www.guestcentric.com/) - [About us](//www.guestcentric.com/about-us/) - [Blog](//www.guestcentric.com/blog/) - [Billing Information](//www.guestcentric.com/billing-information/) - [Terms of use](//www.guestcentric.com/terms-of-use/) - [Newsletter Sign Up](//www.guestcentric.com/contact-us/newsletter-signup/) **UNITED STATES** **San Diego** 7752 Fay Ave, Suite L La Jolla, San Diego, CA 92037 T. +1 (858) 900 2400 **New York** 104 West 40th Street, Suite 400 New York, NY 10018 T. +1 (858) 900 2400 **PORTUGAL** **Lisbon** Avenida Jose Gomes Ferreira 9 Miraflores 1495-139 Lisboa T. (+351) 21 036 0906 --- ## GuestCentric Support Page **Address:** Avenida Jose Gomes Ferreira 9 Miraflores, Alges, 1495-139, Portugal **Phone:** +351 21 036-0906 **Email:** [support@guestcentric.com](mailto:support@guestcentric.com)