---
title: "How can I activate Duetto WebCapture?"
url: https://guestcentric-help.guestcentric.net/en/how-to-activate-duetto-webcapture
language: en
is_homepage: false
hotel: GuestCentric Support Page
city: Alges
country: Portugal
phone: "+351 21 036-0906"
email: support@guestcentric.com
---

# GuestCentric Support Page

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[Attend Guestcentric Webinar](mailto:support@guestcentric.com?subject=Attend Guestcentric Webinar)

# How can I activate Duetto WebCapture?

 
| HOME > SOCIAL MEDIA AREA > How to activate Duetto WebCapture? |
| --- |
  
**STEP 1  :**  First you need to order the ID from Duetto and send the client ID from Guestcentric to Duetto.

  
**STEP 2  :**  Login to Guestcentric platform and go to **SETUP - SOCIAL MARKETING ACCOUNTS**

    
**STEP 3  :**  Select the Duetto option and click on **EDIT**

  
**STEP 4  :**  Add your ID from Duetto to the relevant field and click on **AUTHORIZED**

     
**STEP 5  :**  Click on

  
Your Duetto connection should now have an **AUTHORIZED** status.

    
**What will be sent to Duetto? (Technical Details)**

 
Guestcentric will send all informations from booking engine through javascript.

  
On search event when the user selects dates are send:

 
- Arrival date

 
- Departure date

 
- The offers on the search results page (the room rate, room type and rate code)

  
On booking event:

 
- Booking confirmation ID

  
**ATTENTION:**

 
- To have this tool available, please contact your account manager.

- [Self Service Portal](http://support.guestcentric.com)
- [Accounting - Billing Information](https://www.guestcentric.com/payment-methods)
- [Contact Us](https://www.guestcentric.com/contact-us)
- [Log-In](https://login-emea01.guestcentric.net)

[Guestcentric](//www.guestcentric.com/) 
- [About us](//www.guestcentric.com/about-us/)
- [Blog](//www.guestcentric.com/blog/)
- [Billing Information](//www.guestcentric.com/billing-information/)
- [Terms of use](//www.guestcentric.com/terms-of-use/)
- [Newsletter Sign Up](//www.guestcentric.com/contact-us/newsletter-signup/)

**UNITED STATES**
**San Diego**
 7752 Fay Ave, Suite L
 La Jolla, San Diego, CA 92037
 T. +1 (858) 900 2400

**New York**
 104 West 40th Street, Suite 400
 New York, NY 10018
 T. +1 (858) 900 2400

**PORTUGAL**
**Lisbon**
 Avenida Jose Gomes Ferreira 9
 Miraflores 1495-139 Lisboa
 T. (+351) 21 036 0906

---

## GuestCentric Support Page

**Address:** Avenida Jose Gomes Ferreira 9 Miraflores, Alges, 1495-139, Portugal

**Phone:** +351 21 036-0906

**Email:** [support@guestcentric.com](mailto:support@guestcentric.com)