---
title: "How do I know if a reservation was delivered to my PMS correctly?"
url: https://guestcentric-help.guestcentric.net/en/how-do-i-know-if-a-reservation-was-delivered-to-my-pms-correctly
language: en
is_homepage: false
hotel: GuestCentric Support Page
city: Alges
country: Portugal
phone: "+351 21 036-0906"
email: support@guestcentric.com
---

# GuestCentric Support Page

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# How do I know if a reservation was delivered to my PMS correctly?

 
On Reservation tab, it’s now possible to see if the reservation was sent to the PMS with success or not and to Re-send it, dependently on it’s status.

  
A new column**“Sent to PMS”** was added on reservation grid and the hotelier can see if the reservation was sent to PMS with success or not.

   
- There are 4 possible status:

  
- On reservation details, the “Booking details” displays new details about PMS status sending/ delivered

 
- There is a new**“Re-send to PMS”**button, to allow the client to re-send the reservation to the PMS.

 
"Reservations - All"

   
"View reservations details" (open a reservation)

  
**Note**: this button is only available for Success, Warning or Failure status

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**UNITED STATES**
**San Diego**
 7752 Fay Ave, Suite L
 La Jolla, San Diego, CA 92037
 T. +1 (858) 900 2400

**New York**
 104 West 40th Street, Suite 400
 New York, NY 10018
 T. +1 (858) 900 2400

**PORTUGAL**
**Lisbon**
 Avenida Jose Gomes Ferreira 9
 Miraflores 1495-139 Lisboa
 T. (+351) 21 036 0906

---

## GuestCentric Support Page

**Address:** Avenida Jose Gomes Ferreira 9 Miraflores, Alges, 1495-139, Portugal

**Phone:** +351 21 036-0906

**Email:** [support@guestcentric.com](mailto:support@guestcentric.com)
