--- title: "How can I edit my HTML Email Templates design?" url: https://guestcentric-help.guestcentric.net/en/how-can-i-edit-my-html-email-templates-design.html language: en is_homepage: false hotel: GuestCentric Support Page city: Alges country: Portugal phone: "+351 21 036-0906" email: support@guestcentric.com --- # GuestCentric Support Page menutoggle [Attend Guestcentric Webinar](mailto:support@guestcentric.com?subject=Attend Guestcentric Webinar) # How can I edit my HTML Email Templates design? | HOME > SETUP AREA > How can I edit my HTML Email Templates design? | | --- | The Hotel will be able to manage and edit *the Design* of the Email Templates sent to Guests. To change the Email Templates itself, please check the e-card: [How can I edit my Reservation's Emails (Email Templates)?](https://help.guestcentric.com/how-can-i-edit-the-email-templates) --- ***STEP 1:***Go to **SETUP > EMAIL TEMPLATES** ***STEP 2:****S*elect the icon **EMAIL TEMPLATES DESIGN.** **STEP*3:***You will be presented with four email template designs: - **Contacts general template:** used for the template [Post contact form](https://help.guestcentric.com/how-can-i-manage-contact-forms-on-my-webpageshtml) - **General template to guest:**used for the templates [Pre stay / Post stay emails](https://help.guestcentric.com/how-can-i-edit-the-email-templates) - **Reservations edit template to guest:**used with the feature that [enables your guests to edit or cancel a reservation](https://help.guestcentric.com/how-can-i-enable-my-guests-to-either-edit-or-cancel-a-reservation) - **Reservations general template:** used in reservation emails ***STEP 4:***Select the one you wish to edit, and open it either by double clicking it - or by selecting it and clicking **EDIT**. ***STEP 5:*** If you are unsure about the content of this email templates, the Hotel will be able to test them, by clicking on **TEST,**and an email will be sent with an example of the template: ***STEP 6:*** By default the **HEADER image** of the email templates design is the one set under **SETUP > PROPERTY DESCRIPTION > "Hotel logo"**and the name by which your property is identified under "**Property Name**". - To help with this task, please check the following e-card: [How can I setup my property overview description?](https://help.guestcentric.com/how-can-i-setup-my-proper.html) ***STEP 7:***If you would like to set a custom image for the**HEADER**or**OFFERS,**under the corresponding menu, please select**CUSTOM**and next**ADD MEDIA.** In the **HEADER**image collapsible pane, choose Custom and then the size you would like for your header. - You can choose one of this images size (Uploading, crop, and copying to clipboard works just the same. - Short = 720 x 90 pixels - Medium = 720 x 165 pixels - Tall = 720 x 300 pixels - The **Default** image for **Offers** is the image that identifies the offer on the booking engine. The first image set in the Room or Promotion gallery. To help you find these images, please check the following e-cards: - [How can I create my room types?](https://help.guestcentric.com/how-can-i-manage-my-room-types) - [How can I create a promotion?](https://help.guestcentric.com/how-can-i-create-a-promot.html) **STEP 8:** In the **CONTACT OPTIONS** area, you can add a **Map** and **Address**. - Check or uncheck will show or not, maps and address in the template of the email you are using. - Also, the map image is linked to Google Maps, allowing the guest to open the map with the coordinates set by the hotel on the backend. - In a new tab with the location already pinpointed, its possible for the guest to mark as favorite or get directions, enhancing the booking experience. - In Edit location and maps it needs to have “Include google maps” checked, otherwise the maps will not be seen. To help you with this setup, please check the following e-card: [How can I setup google maps to appear in my website?](https://help.guestcentric.com/) ***STEP 9:***You can also select which Social links will be included in the HTML email template, by ticking the corresponding boxes under the **SOCIAL MEDIA LINKS** menu. - In order to add the Social Media links to your HTML email template, first you will need to setup your social media accounts. - To help you with this setup, please check the following e-card: [How can I setup my social media accounts?](https://help.guestcentric.com/how-can-i-activate-my-website-on-twitter) ***STEP 10:*** Make sure you have made all the desired changes and click on the button. - [Self Service Portal](http://support.guestcentric.com) - [Accounting - Billing Information](https://www.guestcentric.com/payment-methods) - [Contact Us](https://www.guestcentric.com/contact-us) - [Log-In](https://login-emea01.guestcentric.net) [Guestcentric](//www.guestcentric.com/) - [About us](//www.guestcentric.com/about-us/) - [Blog](//www.guestcentric.com/blog/) - [Billing Information](//www.guestcentric.com/billing-information/) - [Terms of use](//www.guestcentric.com/terms-of-use/) - [Newsletter Sign Up](//www.guestcentric.com/contact-us/newsletter-signup/) **UNITED STATES** **San Diego** 7752 Fay Ave, Suite L La Jolla, San Diego, CA 92037 T. +1 (858) 900 2400 **New York** 104 West 40th Street, Suite 400 New York, NY 10018 T. +1 (858) 900 2400 **PORTUGAL** **Lisbon** Avenida Jose Gomes Ferreira 9 Miraflores 1495-139 Lisboa T. (+351) 21 036 0906 --- ## GuestCentric Support Page **Address:** Avenida Jose Gomes Ferreira 9 Miraflores, Alges, 1495-139, Portugal **Phone:** +351 21 036-0906 **Email:** [support@guestcentric.com](mailto:support@guestcentric.com)