--- title: "How can I manage my property users?" keywords: "create user, delete user, deactivate user, user role, admin user, user password, criar utilizador, apagar utilizador, desactivar utilizador, contraseña, usuario, administrador" url: https://guestcentric-help.guestcentric.net/en/how-can-i-manage-my-property-users language: en is_homepage: false hotel: GuestCentric Support Page city: Alges country: Portugal phone: "+351 21 036-0906" email: support@guestcentric.com --- # GuestCentric Support Page menutoggle [Attend Guestcentric Webinar](mailto:support@guestcentric.com?subject=Attend Guestcentric Webinar) # How can I manage my property users? | HOME > SETUP AREA > How can I manage my property users? | | --- | **Related Questions:** - [Create a new user](#create) - [#create](#create)[Delete an user](#delete) - [Deactivate an user](#deactivate) - [Create new Users without having to create new email accounts](#newusers) - [#newusers](#newusers)[How can I change my own user's password?](https://help.guestcentric.com/how-can-i-change-my-own-user-s-password.html) - [How can I recover my user's password?](https://help.guestcentric.com/how-can-i-recover-my-user-s-password.html) --- ## Create a new user ***STEP 1:***Go to **Setup > Administration > Users.** ***STEP 2:***Click in **New User** and fill all the fields. Please note that the fields with *** in red** are mandatory. Here the most important fields are "First name", "Last name", "Role" and "Language". - The **role** will restrict specific areas for the user to access. To help you setup roles for the hotels, [please click here](https://help.guestcentric.com/how-can-i-setup-new-roles-for-my-hotel-users-). - The **language** selected will define the language of the backend. To help you setup the backend language, [please click here](https://help.guestcentric.com/how-can-i-set-back-end-in-portuguese-or-spanish). ***STEP 3:***After filling the fields, click in the button and the New User will be created. ***STEP 4:*** This new user will receive an email with his own access with an automatically generated password that will have to change in his first access to the backend. ## Delete an User Click twice on the User you want to access. Then click Delete. After confirming the operation, the User is deleted and loses his access to backend. ## Deactivate an User Click twice on the User you want to access. Then click Deactivate. After confirming the operation, the User is deactivated and looses access to backend. ## Create new Users without having to create new email accounts This tool is very useful for clients with multiple properties, that have several different accounts and do not want to create a new email for each one of their users. With this tool, you have to **create new users using emails with the ‘+’ sign**, that will work like a secondary email linked to a main account ( an alias ), and all the emails addressed to it will be received in that email main account. Before the ‘@’, insert ‘+’ and the name/number that you want for the new user and save it. **For example:** Main email: support@guestcentric.com New email: support+1@guestcentric.com **NOTE:** All the areas on the application that requires an email can now use these type of emails (Email templates, Email notifications, Contacts and so one). Regarding guests, they can also use these emails when booking reservations, only contact forms do not support it. - [Self Service Portal](http://support.guestcentric.com) - [Accounting - Billing Information](https://www.guestcentric.com/payment-methods) - [Contact Us](https://www.guestcentric.com/contact-us) - [Log-In](https://login-emea01.guestcentric.net) [Guestcentric](//www.guestcentric.com/) - [About us](//www.guestcentric.com/about-us/) - [Blog](//www.guestcentric.com/blog/) - [Billing Information](//www.guestcentric.com/billing-information/) - [Terms of use](//www.guestcentric.com/terms-of-use/) - [Newsletter Sign Up](//www.guestcentric.com/contact-us/newsletter-signup/) **UNITED STATES** **San Diego** 7752 Fay Ave, Suite L La Jolla, San Diego, CA 92037 T. +1 (858) 900 2400 **New York** 104 West 40th Street, Suite 400 New York, NY 10018 T. +1 (858) 900 2400 **PORTUGAL** **Lisbon** Avenida Jose Gomes Ferreira 9 Miraflores 1495-139 Lisboa T. (+351) 21 036 0906 --- ## GuestCentric Support Page **Address:** Avenida Jose Gomes Ferreira 9 Miraflores, Alges, 1495-139, Portugal **Phone:** +351 21 036-0906 **Email:** [support@guestcentric.com](mailto:support@guestcentric.com)