--- title: "How can I change my 'Unavailability message'?" url: https://guestcentric-help.guestcentric.net/en/how-can-i-change-my-unavailability-message.html language: en is_homepage: false hotel: GuestCentric Support Page city: Alges country: Portugal phone: "+351 21 036-0906" email: support@guestcentric.com --- # GuestCentric Support Page menutoggle [Attend Guestcentric Webinar](mailto:support@guestcentric.com?subject=Attend Guestcentric Webinar) # How can I change my 'Unavailability message'? | HOME > SETUP AREA > How can I change my "Unavailability" message? | | --- | The Hotel will be able to define the message that will be displayed when there is no availability, for the selected period on the booking engine. ***STEP 1:***First you need to go to **SETUP**> **ADMINISTRATION**on the left navigation menu, and click on **BOOKING ENGINE MESSAGES**icon. ***STEP 2***: The Hotel can write it's own message, or use the default message from the system: - If you click on **RESTORE DEFAULTS** button, the message will restore to the default settings. ***STEP 3:*** In the "Notes and special requests message" area, the hotel can insert a message which will appear when the client selects the offer to book. - This message will then disappear, if the guest decides to insert a message: ***STEP 4:***Click on**SAVE**and select**SAVE AND CLOSE** --- ### Need help translating this label? Please check this e-card with the step by step to help you with this process: - [How can I translate Booking Engine labels?](https://help.guestcentric.com/how-can-i-change-and-translate-the-booking-engine-labels) --- ## How will this "Unavailability Message" appear on the Booking Engine? - [Self Service Portal](http://support.guestcentric.com) - [Accounting - Billing Information](https://www.guestcentric.com/payment-methods) - [Contact Us](https://www.guestcentric.com/contact-us) - [Log-In](https://login-emea01.guestcentric.net) [Guestcentric](//www.guestcentric.com/) - [About us](//www.guestcentric.com/about-us/) - [Blog](//www.guestcentric.com/blog/) - [Billing Information](//www.guestcentric.com/billing-information/) - [Terms of use](//www.guestcentric.com/terms-of-use/) - [Newsletter Sign Up](//www.guestcentric.com/contact-us/newsletter-signup/) **UNITED STATES** **San Diego** 7752 Fay Ave, Suite L La Jolla, San Diego, CA 92037 T. +1 (858) 900 2400 **New York** 104 West 40th Street, Suite 400 New York, NY 10018 T. +1 (858) 900 2400 **PORTUGAL** **Lisbon** Avenida Jose Gomes Ferreira 9 Miraflores 1495-139 Lisboa T. (+351) 21 036 0906 --- ## GuestCentric Support Page **Address:** Avenida Jose Gomes Ferreira 9 Miraflores, Alges, 1495-139, Portugal **Phone:** +351 21 036-0906 **Email:** [support@guestcentric.com](mailto:support@guestcentric.com)