--- title: "How can I restrict the results shown on my booking engine?" url: https://guestcentric-help.guestcentric.net/en/how-can-i-restrict-the-results-shown-on-my-booking-engine language: en is_homepage: false hotel: GuestCentric Support Page city: Alges country: Portugal phone: "+351 21 036-0906" email: support@guestcentric.com --- # GuestCentric Support Page menutoggle [Attend Guestcentric Webinar](mailto:support@guestcentric.com?subject=Attend Guestcentric Webinar) # How can I restrict the results shown on my booking engine? | HOME > SETUP AREA > How can I restrict the results shown on my booking engine? | | --- | The hotel can configure their Booking Engine default values, to be strict or flexible and this will influence the results shown when customers make a search in the booking engine. These filters can be set by Dates/ Occupancy, Promotions Only or All Offers, and the layout can be setup to show or not show rates in the calendar. By choosing to show the rates, the calendar can display the total stay or the average amount. --- ***STEP 1:***First you need to go to **SETUP > EXTERNAL BOOKING ENGINE.** ***STEP 2:***Click on the **CONFIGURATIONS**button: ## Configure your default values for your website/booking engine A pop up modal will be displayed to select how you wish to show your offers on the booking engine - **Check-in date**- sets the first day selected on the booking engine - **Nr of nights -**nights selected when opening the booking engine - **Nr of adults -**adults showing when opening the booking engine - **Maximum nr. of nights -** Sets the maximum night possible to select on the shorthand **NOTE:** The number of children is not customized. --- ##    - **by Availability**- Search next available offer - **by Dates**- Strict or Flexible - **by Occupancy**- Strict or Flexible - **by Packages** - Promotions only or All offers - When selecting the option '**Promos Only',** the hotel can select the option to 'display Rooms' if promotions are not available. - **Rates -** Total Stay or Average - **Show BAR in calendar** - to show or not to show the prices in the calendar - Not available when **Dates** or **Occupancy** is set to **Strict -**the prices on the Booking Engine calendar will not be shown **For more details about this feature, [please click here](https://help.guestcentric.com/how-can-i-configure-the-filters-from-the-booking-engine)** --- ## Premium Clients can also decide if they allow their guests to either Edit or Cancel their reservations: - **Messenger Active** - To show this option on the footer menu or not (when allowing guests to edit or cancel a reservation) - **Online Booking Edit** - To enable the guests to the possibility of either Edit or Cancel a reservation **For more details about this two features, [please click here](https://help.guestcentric.com/how-can-i-enable-my-guests-to-either-edit-or-cancel-a-reservation)** - [Self Service Portal](http://support.guestcentric.com) - [Accounting - Billing Information](https://www.guestcentric.com/payment-methods) - [Contact Us](https://www.guestcentric.com/contact-us) - [Log-In](https://login-emea01.guestcentric.net) [Guestcentric](//www.guestcentric.com/) - [About us](//www.guestcentric.com/about-us/) - [Blog](//www.guestcentric.com/blog/) - [Billing Information](//www.guestcentric.com/billing-information/) - [Terms of use](//www.guestcentric.com/terms-of-use/) - [Newsletter Sign Up](//www.guestcentric.com/contact-us/newsletter-signup/) **UNITED STATES** **San Diego** 7752 Fay Ave, Suite L La Jolla, San Diego, CA 92037 T. +1 (858) 900 2400 **New York** 104 West 40th Street, Suite 400 New York, NY 10018 T. +1 (858) 900 2400 **PORTUGAL** **Lisbon** Avenida Jose Gomes Ferreira 9 Miraflores 1495-139 Lisboa T. (+351) 21 036 0906 --- ## GuestCentric Support Page **Address:** Avenida Jose Gomes Ferreira 9 Miraflores, Alges, 1495-139, Portugal **Phone:** +351 21 036-0906 **Email:** [support@guestcentric.com](mailto:support@guestcentric.com)