--- title: "How to authorize facebook?" url: https://guestcentric-help.guestcentric.net/en/how-to-authorize-facebookhtml language: en is_homepage: false hotel: GuestCentric Support Page city: Alges country: Portugal phone: "+351 21 036-0906" email: support@guestcentric.com --- # GuestCentric Support Page menutoggle [Attend Guestcentric Webinar](mailto:support@guestcentric.com?subject=Attend Guestcentric Webinar) # How to authorize facebook? | HOME > SOCIAL MEDIA AREA > How to authorize facebook? | | --- | Social media marketing is a powerful way for hotels reach prospects and customers. By promotion your hotel on Facebook, hotels will be able to connect with customers, share their offers, photos and videos, send messages and get updates. The integrations of the hotel on social media is very important to promote the business and to ease the hotel's revenue. --- Go to **SETUP > SOCIAL MARKETING ACCOUNTS.** ***STEP 1:***Select the Facebook option and click on **EDIT.** Before the authorization, this is what you find. ***STEP 2:***Click in Login with Facebook and it redirects to the Facebook page where you will need to login and confirm that you want to proceed. - GuestCentric only works with Facebook Fan pages where you are an administrator, not with your personal Profile page. - If you don't have a Facebook Fan page, [click here to create one](https://www.facebook.com/pages/create.php) - Create a vanity Facebook Fan page URL [here](https://www.facebook.com/settings?tab=account§ion=username) ***STEP 3:*** Select bussiness Instagram account in case you also want to authorize it ***STEP 4:*** Select Facebook Fan page ***STEP 5:***Select Permissions ***STEP 6:***Success message ***STEP 7:***Redirect to GC application ***STEP 8:***Guestcentric backend will Auto fill the Facebook and Instagram URLs (in case you had added the Instagram Account in step 3) **What can be Shared on Hotels timeline?** ***New Promotions*** New promotions can be shared automatically if on the hotels Marketing tab the Share Promotion option is checked. We can also know that if we see the Facebook icon on the publishing promotion modal. ***Edited Promotions*** Not all edits produce a new post on the timeline. These are the changes that are posted: - Promotion name; - Teaser; - Long description; - Minimum Stay days; - Maximum Stay days; - Arrival day; - Sell limit; - Active period, start and end date; - Promotion pricing. This is how a promotion will show on the hotel timeline It's also possible to share the booking engine URL, either the bit.ly from Click to Book option (Marketing Tab) or the URL of a specif domain in *External Booking Engine* (Setup - Home). If the client is a Essential one your facebook post will not have an image. If the client is a Advanced it will have. Both image and description of that post are coming from the Property Description of the Hotel This is how an Advanced client booking engine post will look like **Can the Hotel have the Special Offer tab on Facebook?** Yes. After authorizing the Guestcentric application a new Facebook tab is added to the page - Special Offers. This Facebook tab name can be custom and will link to the hotel website and booking engine. Having the Facebook channel as Active the Hotel can customize the website menu shown on Facebook. Refresh your hotel facebook page after authorizing th Guestcentric Application, scroll down and on the left side you should be able to see your new **SPECIAL OFFERS**icon, as shown here: ***STEP 1:***On your admin page, on the top of the page, just above your banner click on **SETTINGS.** ***STEP 2*:** Select the option Edit Page - it's the 3rd option available on the list. ***STEP 3:***Open the Special Offers tab by clicking on **Settings** and then click on Edit Settings ***STEP 4:*** A new window will be shown and you can: - Change icon name - Replace the default name (Special Offers) with the name you wish to display and click on *SAVE*and *OK.* After the last step, you will be able to see your updates on Facebook. **How to clear the Integrated business?** Imagine that you want to, from scratch, authorize a Facebook account again. If you just logout, only the Token is clean, so you have to, on your Facebook account clear the application previously authorized. Here is how to do it ***Step 1:*** Access your profile Settings & Privacy ***Step 2:*** Choose Security and Login option ***Step 3:*** From Business Integrations menu click on GuestCentric Aplication CMS and Remove - [Self Service Portal](http://support.guestcentric.com) - [Accounting - Billing Information](https://www.guestcentric.com/payment-methods) - [Contact Us](https://www.guestcentric.com/contact-us) - [Log-In](https://login-emea01.guestcentric.net) [Guestcentric](//www.guestcentric.com/) - [About us](//www.guestcentric.com/about-us/) - [Blog](//www.guestcentric.com/blog/) - [Billing Information](//www.guestcentric.com/billing-information/) - [Terms of use](//www.guestcentric.com/terms-of-use/) - [Newsletter Sign Up](//www.guestcentric.com/contact-us/newsletter-signup/) **UNITED STATES** **San Diego** 7752 Fay Ave, Suite L La Jolla, San Diego, CA 92037 T. +1 (858) 900 2400 **New York** 104 West 40th Street, Suite 400 New York, NY 10018 T. +1 (858) 900 2400 **PORTUGAL** **Lisbon** Avenida Jose Gomes Ferreira 9 Miraflores 1495-139 Lisboa T. (+351) 21 036 0906 --- ## GuestCentric Support Page **Address:** Avenida Jose Gomes Ferreira 9 Miraflores, Alges, 1495-139, Portugal **Phone:** +351 21 036-0906 **Email:** [support@guestcentric.com](mailto:support@guestcentric.com)