--- title: "How can I activate a Payment Gateway Integration?" url: https://guestcentric-help.guestcentric.net/en/how-can-i-activate-a-payment-gateway-integration.html language: en is_homepage: false hotel: GuestCentric Support Page city: Alges country: Portugal phone: "+351 21 036-0906" email: support@guestcentric.com --- # GuestCentric Support Page menutoggle [Attend Guestcentric Webinar](mailto:support@guestcentric.com?subject=Attend Guestcentric Webinar) # How can I activate a Payment Gateway Integration? | HOME > CHANNEL MANAGER AREA > How can I activate a Payment Gateway Integration? | | --- | ***STEP 1****:***First you need to confirm to GuestCentric the activation of your Payment Gateway service. - Your Payment Gateway provider should give you your account details, so you can later assign them in our platform. ***STEP 2:***Now, you need to set your new Payment Method. - Go to **SETUP > PAYMENTS > PAYMENT CONFIRMATION > ASSIGN PAYMENT METHODS** - Assign your Payment Gateway service to the different payment methods you have active. This way, no more credit card information will be displayed in the Reservations Area as it will be automaticaly charged by your Payment Gateway provider. - By default you have "Manual Credit Card" enable, you need now to select the option from the drop down list available. ***STEP 3:*** Please add your Payment Gateway details to GuestCentric system. - Go to **SETUP > PAYMENTS > PAYMENT CONFIRMATION >****EDIT > Add your Access details > SAVE AND CLOSE** ***STEP 4:*** Check your cancellation policies and guarantee that the deposit rule is active with the correct information. - Please make sure that your deposit rule is updated with the definition of 1 day and with the percentage you want to charge. Check here to see **[How can I create a deposit rule](https://help.guestcentric.com/)** **NOTE*:*** - In case you receive a reservation that shows a status "With warnings", that means that an error occured. Please check that reservation to see the details of the error. When this happens, the credit card details are restored in the reservation. - In case you detect that a reservation has not been charged, please [contact us](http://www.guestcentric.com/contact-us/customer-support/) so that we can check what is happening and support you accordingly. --- ## ATTENTION: - With the Payment Gateway integration, there will be no credit card information on the reservation. Instead, on the Notes Area there will be the tansfer code and details of what was charged through the Payment Gateway service. - Changes with prices on the reservations that were already charged are not updated automatically by GuestCentric. The integration with GuestCentric and the Payment Gateway is one way and it only communicates once per reservation. Those changes and updates have to be made directly on the Payment Gateway Service Area. Please check here the details about [What do I need to set a Payment Gateway Integration?](https://help.guestcentric.com/how-can-i-request-a-payment-gateway-integration) - [Self Service Portal](http://support.guestcentric.com) - [Accounting - Billing Information](https://www.guestcentric.com/payment-methods) - [Contact Us](https://www.guestcentric.com/contact-us) - [Log-In](https://login-emea01.guestcentric.net) [Guestcentric](//www.guestcentric.com/) - [About us](//www.guestcentric.com/about-us/) - [Blog](//www.guestcentric.com/blog/) - [Billing Information](//www.guestcentric.com/billing-information/) - [Terms of use](//www.guestcentric.com/terms-of-use/) - [Newsletter Sign Up](//www.guestcentric.com/contact-us/newsletter-signup/) **UNITED STATES** **San Diego** 7752 Fay Ave, Suite L La Jolla, San Diego, CA 92037 T. +1 (858) 900 2400 **New York** 104 West 40th Street, Suite 400 New York, NY 10018 T. +1 (858) 900 2400 **PORTUGAL** **Lisbon** Avenida Jose Gomes Ferreira 9 Miraflores 1495-139 Lisboa T. (+351) 21 036 0906 --- ## GuestCentric Support Page **Address:** Avenida Jose Gomes Ferreira 9 Miraflores, Alges, 1495-139, Portugal **Phone:** +351 21 036-0906 **Email:** [support@guestcentric.com](mailto:support@guestcentric.com)