---
title: "How can I define Cancellations and Guarantee per day?"
url: https://guestcentric-help.guestcentric.net/en/how-can-i-define-cancellations-and-guarantee-per-day
language: en
is_homepage: false
hotel: GuestCentric Support Page
city: Alges
country: Portugal
phone: "+351 21 036-0906"
email: support@guestcentric.com
---

# GuestCentric Support Page

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# How can I define Cancellations and Guarantee per day?

 
Cancellations and Guarantee it’s area on Setup where the Hotelier can set the cancellations and deposit rules for Rooms and Promotions.

  
- Priorities for cancellation policies;
- On Revenue, either for Rooms or Promotions, you can set manually cancellations and policy per date.

 
**SETUP AREA**

 
- Cancellation and Guarantee tab -

 
The Hotelier can set 2 rules:

 
- Cancelation policy per **Check-in** date;
- Cancellation policy per **Priority**.

In **"Set Rules”**

   
This modal will allow the Hotelier to choose which rule will be set:

  
**NOTE**:

 
- The default Rule is per Check-in Date

  
**REVENUE AREA**

 
**Rooms**: The Hotelier can set different Cancellations Policies per date:

 
- Select room;
- Select “Cancellation & Guarantee” button;
- Select dates and Edit;
- Select a policy from the dropdown list on the left;
- Apply.

  
**Promotions**: The Hotelier can also set different Cancellations Policies per date:

 
- Select Promotion;
- Select “Cancellation Policies”
- Select dates and Edit> update and Apply

 
**NOTE**:

 
- No Publication is needed on Revenue

- Promotions updates will activate the Publish button on Website tab, in order to update the Special offers page.

  
### How can the hotelier create a new Cancelation Policy while working on Revenue?

 
While working on Rooms or on Promotions there is a “New cancellation Policy” button on the top Bar:

 
- The “New cancellation Policy” button will open the Cancellations and Guarantee tab from Setup and it will allow the hotelier to quickly access the area to create a new policy.

  
### RESERVATIONS  

 
Reservation details also have an update

 
- The Hotelier can open a Reservation and there is a new section for Cancellation Policy.
- It will show the applied policy on the time of booking.

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**UNITED STATES**
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 La Jolla, San Diego, CA 92037
 T. +1 (858) 900 2400

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 New York, NY 10018
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 Avenida Jose Gomes Ferreira 9
 Miraflores 1495-139 Lisboa
 T. (+351) 21 036 0906

---

## GuestCentric Support Page

**Address:** Avenida Jose Gomes Ferreira 9 Miraflores, Alges, 1495-139, Portugal

**Phone:** +351 21 036-0906

**Email:** [support@guestcentric.com](mailto:support@guestcentric.com)