--- title: "A reservation status is showing up 'with warnings', why?" url: https://guestcentric-help.guestcentric.net/en/a-reservation-status-is-showing-up-with-warnings-why language: en is_homepage: false hotel: GuestCentric Support Page city: Alges country: Portugal phone: "+351 21 036-0906" email: support@guestcentric.com --- # GuestCentric Support Page menutoggle [Attend Guestcentric Webinar](mailto:support@guestcentric.com?subject=Attend Guestcentric Webinar) # A reservation status is showing up 'with warnings', why? | HOME > CHANNEL MANAGER > A reservation status is showing up 'with warnings', why? | | --- | This scenario usually occurs whenever our Channel Manager detects a discrepancy between the channel reservation and Guestcentric reservation. The most common reasons are: 1. **Rates mismatch** - This can happen whenever we receive a channel reservation with a total amount different than the rate set on guestcentric. - Sometimes channels send reservations without tax details, suplement charges, or even apply a direct discount related to an active promotion set directly on the channel side. - To make you aware of this, our system alerts you displaying the reservation status "with warnings", and showing relevant information under the reservation details, as on these examples: - **Availabilities warnings** --- ## ATTENTION: Please open and check reservation details, there you should be able to see additional information, like shown here: - [Self Service Portal](http://support.guestcentric.com) - [Accounting - Billing Information](https://www.guestcentric.com/payment-methods) - [Contact Us](https://www.guestcentric.com/contact-us) - [Log-In](https://login-emea01.guestcentric.net) [Guestcentric](//www.guestcentric.com/) - [About us](//www.guestcentric.com/about-us/) - [Blog](//www.guestcentric.com/blog/) - [Billing Information](//www.guestcentric.com/billing-information/) - [Terms of use](//www.guestcentric.com/terms-of-use/) - [Newsletter Sign Up](//www.guestcentric.com/contact-us/newsletter-signup/) **UNITED STATES** **San Diego** 7752 Fay Ave, Suite L La Jolla, San Diego, CA 92037 T. +1 (858) 900 2400 **New York** 104 West 40th Street, Suite 400 New York, NY 10018 T. +1 (858) 900 2400 **PORTUGAL** **Lisbon** Avenida Jose Gomes Ferreira 9 Miraflores 1495-139 Lisboa T. (+351) 21 036 0906 --- ## GuestCentric Support Page **Address:** Avenida Jose Gomes Ferreira 9 Miraflores, Alges, 1495-139, Portugal **Phone:** +351 21 036-0906 **Email:** [support@guestcentric.com](mailto:support@guestcentric.com)