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A reservation modification is showing up as a UNREAD reservation, why?

HOME > CHANNEL MANAGER > A reservation modification is showing up as an UNREAD reservation, why?

When the channel manager receives an update for an existing reservation, although it keeps its status as "confirmed" it turns the reservation into bold, to alert you that there's a modification in place.

It also sends the hotel an email notification.

By double-clicking on the reservation, you can then MARK AS READ