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A reservation dropped with incorrect rates, why?

HOME > CHANNEL MANAGER > A reservation dropped with incorrect rates, why?

This can happen whenever we receive a channel reservation with a total amount different than the rate set on guestcentric.

Sometimes channels send reservations without tax details, suplement charges, or even apply a direct discount related to an active promotion set directly on the channel side.

To make you aware of this, our system alerts you displaying the reservation status "with warnings", and showing relevant information under the reservation details, as on these examples: